Privacy Policy

Buck Stone Design Studio

Effective Date: June 30, 2025

Laste Updated: June 30, 2025

Introduction

Buck Stone Design Studio ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or participate in the Buck Stone STR Design Collective.

Information We Collect

Information You Provide Directly

Account Information: Name, email address, phone number, billing address
Payment Information: Credit card details, billing information (processed securely through third-party payment processors)
Profile Information: Property details, design preferences, membership tier selection
Communications: Messages, forum posts, consultation requests, customer service inquiries
User-Generated Content: Photos, project details, before/after images you choose to share

Information Collected Automatically

Website Usage: Pages visited, time spent, clicks, navigation patterns
Device Information: IP address, browser type, operating system, device identifiers
Cookies and Tracking: We use cookies to enhance your experience and analyze website performance

How We Use Your Information

Service Delivery

Provide access to mood boards, resources, and community features
Process payments and manage your membership
Deliver newsletters and design updates
Facilitate community interactions and forums

Business Operations

Improve our services and develop new features
Analyze usage patterns and member preferences
Provide customer support and respond to inquiries
Send important account and service notifications

Marketing (With Your Consent)

Send promotional emails about new features or services
Share design tips and industry insights
Provide information about events or partnerships

Information Sharing and Disclosure

We DO NOT Sell Your Personal Information

Limited Sharing Occurs When:

Service Providers: Third-party vendors who help us operate our website and services (payment processors, email services, hosting providers)
Legal Requirements: When required by law, court order, or to protect our rights and safety
Business Transfers: In the event of a merger, acquisition, or sale of assets (you will be notified)
Community Features: Information you choose to share in forums or galleries (under your control)

Vendor Partnerships

We may share aggregated, non-personal data with vendor partners to secure member discounts
Your personal information is never shared with vendors without your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Secure data transmission (SSL encryption)
Regular security assessments
Limited access to personal information
Secure payment processing through certified third-party providers

Important: No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Account Management

Update your profile and preferences at any time
Cancel your membership through your account settings
Request account deletion (some information may be retained for legal purposes)

Communication Preferences

Opt out of marketing emails (service notifications may still be sent)
Adjust notification settings for community features
Choose what information to share in community areas

Data Access and Portability

Request a copy of your personal information
Request correction of inaccurate information
Request deletion of your account and associated data

Cookies and Tracking Technologies

We Use Cookies For:

Essential website functionality
Remembering your preferences and login status
Analyzing website performance and user behavior
Providing personalized content recommendations

Your Cookie Choices:

You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.

Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, or vendor sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

International Users

Our services are operated from the United States. If you are located outside the U.S., your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.

Member Content and Community Guidelines

Your Responsibilities

Do not share copyrighted materials without permission
Respect other members' privacy and intellectual property
Follow community guidelines for respectful interaction
Do not use the platform for commercial solicitation

Our Rights

We may remove content that violates our guidelines
We may suspend or terminate accounts for policy violations
We are not responsible for member-generated content or advice

Disclaimers and Limitations

Design Advice and Resources

Our mood boards and design advice are for inspiration and educational purposes
We make no guarantees about business results, property performance, or guest satisfaction
Professional consultation is recommended for structural, electrical, or major renovation projects
Individual results may vary based on numerous factors beyond our control

Community Interactions

Member advice and shared experiences are personal opinions, not professional recommendations
We are not responsible for member-to-member transactions or recommendations
Use your own judgment when implementing design suggestions

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

Posting the updated policy on our website
Sending an email notification to members
Providing notice through our community platform

Your continued use of our services after changes indicates acceptance of the updated policy.

Contact Information

Questions about this Privacy Policy or your personal information?

Email: annecarlton@gmail.com
Mail: Buck Stone Design Studio
1717 E. Cary St.
Richmond, VA 23223